{"id":6657,"date":"2024-03-05T11:43:48","date_gmt":"2024-03-05T16:43:48","guid":{"rendered":"https:\/\/gid.com\/?p=6657"},"modified":"2024-03-05T11:43:48","modified_gmt":"2024-03-05T16:43:48","slug":"windsor-communities-achieves-1-customer-service-honor-for-third-year-in-a-row","status":"publish","type":"post","link":"https:\/\/gid.com\/windsor-communities-achieves-1-customer-service-honor-for-third-year-in-a-row\/","title":{"rendered":"Windsor Communities Achieves #1 Customer Service Honor For Third Year In A Row"},"content":{"rendered":"<p><span data-contrast=\"none\">For the third consecutive year, GID&#8217;s vertically-integrated property management platform, Windsor Communities has been recognized with the prestigious <\/span><a href=\"https:\/\/gracehill.com\/kingsley-excellence-awards\/\"><span data-contrast=\"none\">Kingsley Excellence Award<\/span><\/a><span data-contrast=\"none\">, achieving the #1 rank for Overall Customer Satisfaction by the Kingsley Index, the most comprehensive performance benchmarking database in the real estate industry.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Windsor earned its top standing with 85 percent of its communities outperforming the 2023 Kingsley Index, which analyzes, tracks, and compares property performance against industry standards. Windsor also earned first place in Kingsley&#8217;s Tier 1 Elite 5 Ranking, which awards the top-performing multifamily companies with a portfolio of over 30,000 units for outstanding customer service.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cIt is an honor to again be recognized for our dedication to superior customer service,\u201d says Tom Sloan, President of Windsor Communities. \u201cBy listening, learning, and getting to know our customers, our associates are able to deliver on our mission of creating communities where people feel truly cared for.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cThe Kingsley Excellence and Ellis Customer Experience Awards are the gold standard for best-in-class performance in multifamily and commercial real estate. These awards recognize companies that consistently exceed industry standards and deliver an outstanding customer experience,\u201d said Grace Hill&#8217;s CEO\u202fKendall\u202fPretzer. \u201cSurveys are an excellent tool to gain actionable insight and benchmark change, and necessary for ongoing successful improvements in property performance, resident and tenant retention and overall satisfaction.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Windsor Communities is the in-house property management company of GID, a real estate owner and fiduciary that invests in multiple asset classes. With over 1,000 associates throughout\u202fthe United States, Windsor manages 150 communities in 30 different markets. To learn more, visit\u202f<\/span><a href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3808692-1&amp;h=4210913522&amp;u=http%3A%2F%2Fwww.windsorcommunities.com%2F&amp;a=www.windsorcommunities.com\"><span data-contrast=\"none\">www.windsorcommunities.com<\/span><\/a><span data-contrast=\"none\">.\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"none\">The Kingsley ranking is based on customer service data from\u202fJanuary 2023\u202f\u2013\u202fDecember 2023. Windsor Communities pays a service fee to Kingsley for its ongoing survey program.<\/span><span data-contrast=\"none\">\u00a0 <\/span><span data-contrast=\"none\">Neither GID nor Windsor are affiliated with Kingsley or its affiliates.\u00a0 Details on the award are located here:\u00a0 https:\/\/gracehill.com\/the-kingsley-index\/<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"none\">###<\/span><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the third consecutive year, GID&#8217;s vertically-integrated property management platform, Windsor Communities has been recognized with the prestigious Kingsley Excellence Award, achieving the #1 rank for Overall Customer Satisfaction by the Kingsley Index, the most comprehensive performance benchmarking database in the real estate industry.\u00a0\u00a0 Windsor earned its top standing with 85 percent of its communities [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[45],"tags":[],"class_list":["post-6657","post","type-post","status-publish","format-standard","hentry","category-gid-in-the-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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