{"id":6482,"date":"2023-03-14T10:39:22","date_gmt":"2023-03-14T14:39:22","guid":{"rendered":"https:\/\/gid.com\/?p=6482"},"modified":"2023-03-14T10:39:22","modified_gmt":"2023-03-14T14:39:22","slug":"windsor-communities-named-1-in-customer-satisfaction-by-kingsley-for-second-consecutive-year","status":"publish","type":"post","link":"https:\/\/gid.com\/windsor-communities-named-1-in-customer-satisfaction-by-kingsley-for-second-consecutive-year\/","title":{"rendered":"WINDSOR COMMUNITIES NAMED #1 IN CUSTOMER SATISFACTION  BY KINGSLEY FOR SECOND CONSECUTIVE YEAR"},"content":{"rendered":"<div>\n<p class=\"paragraph\" align=\"center\"><span class=\"normaltextrun\"><b><i>Prestigious National Customer Satisfaction Benchmarking Organization <\/i><\/b><\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\" align=\"center\"><span class=\"normaltextrun\"><b><i>Recognizes<\/i><\/b><\/span><span class=\"normaltextrun\"><b> <i>Windsor for Outperforming Resident Satisfaction Scores<\/i><\/b><\/span><b><\/b><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\" align=\"center\"><span class=\"eop\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\"><b>ATLANTA (March 2023) \u2013 <\/b><\/span><span class=\"normaltextrun\">Windsor Communities has once again received the highly-coveted <\/span><a href=\"https:\/\/kingsleyassociates.com\/kingsley-excellence-award\/\">Kingsley Excellence Award<\/a><span class=\"normaltextrun\"> and been recognized as the #1 property management company in Overall Customer Satisfaction for the second consecutive year.\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\">Windsor was able to achieve the ranking with 110 out of 140 communities outperforming The Kingsley Index<\/span>&#x2122;<span class=\"normaltextrun\">, the most comprehensive performance benchmarking database in the real estate industry, in Overall Customer Satisfaction and Maintenance Satisfaction. Windsor Communities also earned first place in Kingsley\u2019s Tier 1 Elite 5 Ranking, which awards the top-performing multifamily companies with a portfolio of over 30,000 units for outstanding customer service. <\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\">\u201cReceiving this prestigious national recognition is a direct reflection of our talented associates and their dedication to exceeding our customers\u2019 needs,\u201d says Tom Sloan, President at Windsor Communities. \u201cOur teams work tirelessly to ensure that residents feel known and appreciated, providing services and amenities that meet their evolving needs and make their lives better. We are so proud to be recognized by our residents and by Kingsley for our commitment to creating communities where people feel genuinely cared for.\u201d<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\">\n<\/div>\n<div>\n<p class=\"paragraph\">\u201cWe congratulate Windsor Communities on their top placement in the Kingsley Excellence Elite 5,\u201d states Kendall Pretzer, Chief Executive Officer at Grace Hill. \u201cHaving participated in our survey for 11 years, they\u2019ve been able to expand their portfolio while finding innovative ways of improving their customer experience \u2013 making this achievement all the more notable.\u201d<\/p>\n<\/div>\n<div>\n<p class=\"paragraph\">\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"normaltextrun\">Windsor Communities is the in-house property management company of GID, a real estate owner and fiduciary that invests in multiple asset classes. With over 1,200 associates throughout the United States, Windsor manages over 140 communities in 30 different markets. To learn more, visit <\/span><a href=\"http:\/\/www.windsorcommunities.com\/\"><span class=\"normaltextrun\">www.windsorcommunities.com<\/span><\/a><span class=\"normaltextrun\">.\u00a0<\/span><span class=\"eop\">\u00a0<\/span><span class=\"eop\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\"><span class=\"eop\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"paragraph\">The Kingsley ranking is based on customer service data from January 2022 \u2013 December 2022. Windsor Communities pays a service fee to Kingsley for its ongoing survey program.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div><strong>Methodology for KingsleySurveys<\/strong><\/div>\n<p>All Grace Hill KingsleySurveys clients can be eligible for the award and are not solicited to participate. To earn the award, a property\u2019s resident satisfaction must exceed the Kingsley Index, which is the most comprehensive performance benchmarking database in the real estate industry and represents over 6 million prospects and residents surveyed annually.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prestigious National Customer Satisfaction Benchmarking Organization Recognizes Windsor for Outperforming Resident Satisfaction Scores \u00a0 ATLANTA (March 2023) \u2013 Windsor Communities has once again received the highly-coveted Kingsley Excellence Award and been recognized as the #1 property management company in Overall Customer Satisfaction for the second consecutive year.\u00a0 \u00a0 Windsor was able to achieve the ranking [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[45,44],"tags":[],"class_list":["post-6482","post","type-post","status-publish","format-standard","hentry","category-gid-in-the-news","category-press-releases"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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